Counteroffer

Agent-to-agent commerce

Shoppers are sending AI agents to buy. Your store needs an AI to sell back.

Counteroffer is a sales agent for your store that talks to AI shopping agents in real time. It offers bundles, shipping, and loyalty perks within the limits you set, and closes deals a static catalog would lose.

Get early access See how it works
Live negotiation Carry-on suitcase
Shopper's agent
Looking for a carry-on under $220 that arrives by Friday.
Counteroffer
The Weekender is $240. I can add free two-day shipping and a packing cube set. It arrives Thursday.
Shopper's agent
The budget is firm at $220.
Counteroffer
I can do $240 $225 with the cube set, or $219 without it. Both arrive Thursday.
Deal closed at $225 Price floor held

A product page can't make a counteroffer.

Agents compare everything at once

A shopping agent can check dozens of stores in seconds. If your listing isn't the best fit on paper, it moves on.

Your catalog only says one thing

A fixed price and a fixed shipping option is a take-it-or-leave-it offer. Agents leave it.

Today's protocols stop at checkout

Agents can already read catalogs and pay. What's missing is someone on your side of the counter to make a deal.

How it works

  1. 1

    Set your limits

    Price floors, margin targets, which bundles and perks are on the table, and when a person should approve a deal.

  2. 2

    Connect your catalog

    Point Counteroffer at the products, inventory, and promotions you already have.

  3. 3

    Let it sell

    It answers shopping agents, proposes offers, and closes within your limits. Every deal is logged with the full conversation.

Tested against thousands of buyer agents before it talks to one.

Before launch, Counteroffer runs your sales agent against simulated shoppers with different budgets, urgency, and tactics. You see where it gives away margin and where it loses sales, then tighten the limits before real money is on the line.

Example test report
Simulated shopper Outcome
Firm budget, flexible on timing Closed with slower shipping
Wants a bundle discount Closed above margin target
Repeated lowball offers Held the floor, no sale
Claims a competitor price Matched without checking. Rule needed

You set the floor. It never goes below it.

Hard limits

Price floors and margin rules are enforced outside the model, so no conversation can talk it past them.

A record of every deal

Read the full exchange behind each sale, including what was offered and why.

People approve big deals

Send large orders or unusual terms to your team before anything is promised.

Built on Claude

Negotiation runs on Anthropic's Claude models.

Get your store ready to sell to agents.

We're opening early pilots for a small group of merchants.

Get early access